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If you have Caller ID-blocking on your Comcast phone, when you call someone, your number will not show up on that person's caller ID. Sometimes, though, that person may not answer ...Turn Closed Captioning On or Off Using the Xfinity Voice Remote. Closed Captioning (CC) can now be turned on or off using the Voice Remote. Simply press and hold the microphone (Mic) button, and say "Closed Captions" or just "Captions." Acquaint yourself with the extended list of voice commands.To Turn It On or Off. Some models provide an MTS, SAP, or AUDIO button on the supplied remote control. For other TVs, you can turn it on or off from the TV menu. Generally, the SAP setting is in the Settings menu under Audio or Closed Caption. Consult the instruction manual of the TV for model-specific information about the operation of the SAP ...I was also having this issue with my television turning off as the cable box after 4 hours while watching live television . I called Comcast and was told it was a defective box ( typical resolution troubleshooting) I soon discovered this " Green" energy saving feature was turned on (I never turned it on and I am the only one using the television) Very frustrating.To do this, you'll need the following: Turn on the TV signal and open the Channel you want. After that, on your remote control, press the Menu button. Select the Audio option with the OK button in the menu that appears. Then scroll through the list until you find SAP here. Here you need to toggle the slider to On or Off.1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. Navigate to Accessibility: Within the main menu or settings, look for an option related to "Accessibility," "Closed Captions," "Subtitles," or "CC." This option is usually found under …Press the Exit button on the remote (above the Volume button on the Universal Remote, and next to the xfinity button on the XR2 Remote) to go back to programming. You can also press the D button on your XR2 Remote to turn Audio Description on / off: Press the green diamond-shaped D button located just above the number 3 on your XR2 Remote.When I went to the router settings > Advanced settings > Guest network, I noticed that I was brought back to the older style configuration interface and the address was pointing to » router ...4. Check SAP or MTS setting: If the audio dropouts occur on some channels, check if the SAP or MTS setting is turned on. If yes, turn it off or set it to the normal mode.To set options for CC: Open Apple's Settings app, then tap General > Accessibility > Subtitles & Captioning. On the Subtitles & Captioning screen, tap the On/Off switch next to Closed Captions + SDH to turn on CC. To customize how the captions appear on-screen, tap Style and select a different style or create your own style.To do this, you'll need the following: Turn on the TV signal and open the Channel you want. After that, on your remote control, press the Menu button. Select the Audio option with the OK button in the menu that appears. Then scroll through the list until you find SAP here. Here you need to toggle the slider to On or Off.4 years ago. I was successful at getting the call center to disable the Xfinity Voice mail. The person said they had to do it on their end, and it would take 24 hours to accomplish, and it worked. My local answering machine answered on the 4th ring, which must have been sooner than the Xfinity machine answered, so the problem didn't arise quickly.I am watching Xfinity stream through my fire tv and can't get the audio description to stop. I have gone into settings/accessibility/audio description it is already off. I have removed the Xfinity app and reinstalled. I have cleared cache. Even unplugged fire tv. Any ideas on how to make it stop ?Option to turn Second Audio Program (SAP) on or off. Option to turn Closed Captioning (CC) on or off. Video playback controls (play, pause, rewind, fast forward) ...Learn how to enable Audio Description through Secondary Audio Programming (SAP) for your Motorola TV box.

We purchased a movie (Bombshell) a few months ago. I went to watch it on the stream app and all of the sudden video description started playing. I tried to turning it off and the menu for the movie says that video description is not avialable. I checked the accessibility settings for my xfinity account and video description is turned off.Press the xfinity button on your X1 remote control or the Home button on your XRA Large Button Voice Remote. Then use the arrow keys to go to Settings, represented by the gear icon to the far right on the menu. Press the raised button in the center of the directional pad. Use the up and down arrow keys to go the Settings menu.Jun 7, 2021 · CCJessie1. @edwardp. Thank you for posting your Peacock question here. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None. Please allow 30 seconds for the subtitles to turn off. Unfortunately there is not a way to turn off the screensaver. The longest you can set it to without the screensaver coming on is 5 hours. You can get the instructions on how to change it here: https://comca.st/3tj70dG. I'd be happy send your feedback up regarding these features. 2.flatlander3. Try an MoCA PoE filter (point of entry filter). It blocks the higher frequency MoCA uses. If you have no MoCA devices yourself, like a coax connected cable tv box, you can screw it right to the back of your gateway. If you do have coax connected devices, it should go on the coax where your service enters your residence.

Remove TV and audio receiver control. Press the Setup button on the remote until the LED at the top of the remote changes from red to green. Press 9-8-6. The LED at the top of the remote will blink green twice to indicate that the remote has been reset. Remove TV or audio control from your remote.While watching TV, simply press the down arrow on your Xfinity remote. This will pull up playback controls. In the controls, look for a button that reads Audio Options/SAP and select it. Under that setting, use the up and down area to toggle between various languages. The checkmark shows the current languages being used.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. 1. Access the Menu: Use your Comcast remote to acces. Possible cause: the set top box nor the x1 remote has a sleep feature etc. you will need your TV's re.